By accessing and using this service, you agree to and accept to be bound by the terms and provisions of this agreement. Likewise, by using these particular services, you will be subject to any corresponding rule or usage guide that has been posted for said services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to comply with the foregoing, please do not use it. Pursuant to Article 10 of the Law on Services of the Information Society and Electronic Commerce (hereinafter, LSSI), mandatorily, permanently, easily, directly and free of charge.

You also agree, by accessing the membership, to the community code of conduct (included in cursos.frogamesformacion.com/pages/terms).

INTRODUCTION

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), FROGAMES FORMACION SL informs that it owns the website. In accordance with the requirement of Article 10 of the aforementioned Law, FROGAMES FORMACION SL provides the following information:

• COMPANY NAME: FROGAMES FORMACION SL
• CIF: B01934173
• POSTAL ADDRESS: CARTAGENA, 22 07009, PALMA DE MALLORCA (ILLES BALEARS)
• EMAIL ADDRESS: [email protected]
• TELEPHONE NUMBERS: 606784555
• TRADE REGISTER: volume 2867, folio 140, sheet PM-89486 and 1st registration
• MAIN OBJECTIVE: External consultancy for companies on projects of various kinds

TERMS AND CONDITIONS

Through these legal contracting conditions, we make pre-contractual information available to the consumer referred to in Article 6 of Directive 2011/83.

First, identification

The goods sold through the website cursos.frogamesformacion.com are infoproducts consisting of online courses, training sessions, forums, online library, and memberships. On the previous page, you are actually contracting with Frogames Formación SL, whose details are in the previous section of Introduction.

The complete training offer can be consulted both in the main routes as in the complete course catalog.

Second, Products and prices

Online courses, training sessions, and additional services such as access to online communities and study groups can be purchased on the website. All of them are defined in a file and show their prices. The prices of the services or products shown on our website are indicated in euros and include VAT unless otherwise stated. Offers are duly marked and identified as such. Their validity period is effective as long as they appear on your screen. These offers may be modified or canceled without prior notice.

Support Service

The customer should know that they have a support service to raise or propose questions about the sessions with experts and the use of the community. However, said support can only deal with sessions with experts and the use of the platform, excluding any other such as – among others – technical support for private incidents, support related to the technology that supports them, etc.

Third, the purchase process

To place a membership order on our website, it is necessary to register during the purchase process. Our store allows you to create a customer account, with your email address and a password of your choice, to facilitate login and future purchases. This data will be processed and incorporated into our files, as reported in our personal data protection section contained in the Legal Notice (cursos.frogamesformacion.com/pages/aviso-legal).

To make a purchase, you must choose the product or service and the system will automatically redirect you to the order page (cart). On this screen, you must enter your first name, last name, and email (unless you have already logged in). Once completed, press the "Register" button, the card details will be requested: You will then be shown a purchase confirmation page with a download link, if you have purchased software or a downloadable item, or with a contract confirmation, if it is a service.

Payment methods

Our website offers its customers the possibility to pay by credit card. For your peace of mind, absolute security is guaranteed, since both your personal and card details travel encrypted thanks to the SSL secure server provided by Stripe. Likewise, at no time does Frogames Formación SL or the owner of the website receive your card details, only the confirmation of your payment.

Cancellations and refunds

The customer of our online store agrees at all times to provide truthful information regarding the data requested in the various purchase forms. In the event of the sale or commercialization of products on our website that require the buyer to be of a certain age according to the current legislation of their country of origin, the buyer states that they meet this requirement to formalize the purchase.

The right of withdrawal shall not apply to contracts for the supply of digital content (programs, applications, games, music, videos, or computer texts, whether downloaded or streamed in real-time), which is not provided on a material medium when execution has begun. Therefore, when the customer is purchasing a downloadable product and this download has already started, they lose their right of withdrawal. As these are digital products, there are no material costs for returning the product, as only access is limited, and therefore there will be no refund of expenses. In relation to services, if they could not be provided due to lack of customer cooperation, the customer will lose the right to a refund of the amount paid. Post-sales support for purchased infoproducts will be free of charge if it relates to download difficulties. Consultations arising from the delivery of the purchased material are not included as free of charge.

USER AND LIABILITY REGIME

Browsing, access and use of the FROGAMES FORMACION SL website confers the status of user, whereby all the conditions of use established herein are accepted from browsing the FROGAMES FORMACION SL website, without prejudice to the application of the corresponding legally binding regulations as the case may be.

FROGAMES FORMACION SL website provides a wide variety of information, services, and data. The user assumes responsibility for the correct use of the website.

LINK POLICY AND DISCLAIMERS

FROGAMES FORMACION SL is not responsible for the content of websites that the user may access through the links established on its website.

MODIFICATIONS

FROGAMES FORMACION SL reserves the right to make any modifications it deems appropriate, without prior notice.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All rights reserved under the Intellectual Property Law.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

The relationship between the user and the provider shall be governed by the current regulations applicable in Spanish territory.

Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: https://ec.europa.eu/consumers/odr/

LAST UPDATED: May 5, 2022